TERMS AND CONDITIONS

Welcome to DigitalBiz!

These terms and conditions outline the rules and regulations for the use of DigitalBiz Limited's Website, located at digitalbiz.ai.

By accessing this website we assume you accept these terms and conditions. Do not continue to use DigitalBiz if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of gb. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing DigitalBiz, you agreed to use cookies in agreement with the DigitalBiz Limited's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, DigitalBiz Limited and/or its licensors own the intellectual property rights for all material on DigitalBiz. All intellectual property rights are reserved. You may access this from DigitalBiz for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from DigitalBiz

  • Sell, rent or sub-license material from DigitalBiz

  • Reproduce, duplicate or copy material from DigitalBiz

  • Redistribute content from DigitalBiz

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. DigitalBiz Limited does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of DigitalBiz Limited,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, DigitalBiz Limited shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

DigitalBiz Limited reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant DigitalBiz Limited a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;

  • dot.com community sites;

  • associations or other groups representing charities;

  • online directory distributors;

  • internet portals;

  • accounting, law and consulting firms; and

  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of DigitalBiz Limited; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to DigitalBiz Limited. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of DigitalBiz Limited's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

PRIVACY POLICY

  1. 1. Hi there, we’re DigitalBiz  of Initial Business Centre, Wilson Business Park, Manchester M40 8WN  (“DB”) and welcome to our privacy policy. This policy sets out how we handle your personal information if you’re a DB user or visitor to our Sites (the “Sites”).

  2. 2. When we say ‘we’, ‘us’ or ‘DB’ it’s because that’s who we are, and we own and run the Sites.

  3. 3. If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using each of the Sites. The rules vary by product and each product makes them separately available and seeks consent to them separately to this policy.

  4. 4. When we talk about “national and international” third party service providers and partners we’re referring to the major fully regulated and government compliant global organisations we’re involved with.

The type of personal information we collect and how we collect it

  1. 5. We collect certain personal information about visitors and users of our Sites.

  2.  6. The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, survey responses, service use responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments, content you direct us to make available on our Sites (such as case outcomes) and web analytics data.  

  3. 7. We collect your personal information when you provide it to us when you complete membership registration and buy or use services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

Personal information we collect about you from others

  1. 8. Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:

  1. i. Financial and/or transaction details from international payment providers in order to process a transaction;

  2. ii. National and international third party service providers (like Google, Facebook) which may provide information about you when you link, connect, or login to your account with the third party provider and they send us information such as your registration and profile from that service The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider; and

  3. iii. National and international third party sources or partners whereby we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information, and combine it with information we have about you. For example, fraud warnings from service providers like identity verification services. 

How we use personal information

  1. 9. We will use your personal information:

  1. i. To fulfil a service, or take steps linked to a service: in particular, in facilitating and processing and analysis of information provided by you that take place on the Sites, like when you buy a report from us.

  2. ii. Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests include:

  1. - Operating the Sites;

  2. - Providing you with services described on the Sites;

  3. - Verifying your identity when you sign in to any of our Sites;

  4. - Responding to support tickets, and helping facilitate the resolution of any disputes;

  5. - Updating you with operational news and information about our Sites and services e.g. to notify you about changes to our Sites, website disruptions or security updates;

  6. - Carrying out technical analysis to determine how to improve the Sites and services we provide;

  7. - Monitoring activity on the Sites, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites;

  8. - Managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Sites or asking for your feedback or whether you want to participate in a survey;

  9. - Managing our legal and operational affairs (including, managing risks relating to content and fraud matters);

  10. - Training DB staff about how to best serve our user community;

  11. - Improving our products and services.

  12. - Providing general administrative and performance functions and activities; and

  13. - Processing your DB reports

  1. iii. Where you give us consent:

  1. 1. Providing you with marketing information about products and services which we feel may interest you; and

  2. 2. Customising our services and websites – where this involves the use of cookies or similar technologies – in order to provide a more personalised experience.

  3. 3. For purposes which are required by law.

  4. 4. For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.

When we disclose your personal information

  1. 10. We will disclose personal information to the following recipients:

  1. i. Companies that are in the DB group;

  2. ii. Authors of any items or services made available to you, so they can facilitate support and license validation, who may be located in any of the countries our products are available in;

  3. iii. National and international subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: website hosting providers; technical and customer support services; marketing and analytics services; security and fraud prevention services; subscription management services; payment processing services; identification verification services; and operational tooling services. Noting that our subcontractors and services providers may also transfer and access such information from  other countries in which they have operations.

  4. iv. Our national and international professional advisers (lawyers, accountants, financial advisers etc.) 

  5. v. Regulators and government authorities in connection with our compliance procedures and obligations;

  6. vi. A purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;

  7. vii. A third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;

  8. viii. A third party, in order to enforce or defend our rights, or to address financial or reputational risks;

  9. ix. A rights holder in relation to an allegation of intellectual property infringement or any other infringement; and

  10. x. Other recipients where we are authorised or required by law to do so.

Where we transfer and/or store your personal information

  1. 11. We are based in the UK so your data will be processed in the UK, EU and the US. Some of the recipients we have described in section 10 above may be based elsewhere – for example, Norway or Canada or Australia.  We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

How we keep your personal information secure

  1. 12. We store personal information on secure servers that are managed by us and our service providers, in the UK and the US. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

How you can access your personal information

  1. 13. You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.

Marketing Choices regarding your personal information

  1. 14. Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.

  2. 15. You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.

Cookies (not the type you eat!) and web analytics

  1. 16. For more information about how we use cookies, web beacons and similar technologies see  http://www.allaboutcookies.org.

  2. 17. When you visit our Sites, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:

  1. - your IP address or proxy server IP address’;

  2. - the domain name you requested;

  3. - the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;

  4. - the date and time of your visit to the website;

  5. - the length of your session;

  6. - the pages which you have accessed;

  7. - the number of times you access our site within any month;

  8. - the file URL you look at and information relating to it;

  9. - the website which referred you to our Sites; and

  10. - the operating system which your computer uses.

Advertising

  1. 18. We do not use third party advertising. On occasion however if we have a brilliant offer on the go we need to tell you about so you don’t miss out we may advertise services directly to you by email or on your site/browser. Don’t worry, you can always opt out using personal preferences.

Information about children

  1. 19. We want to make sure you get the best from our services. If you are under 16 we ask that you use the Sites with the supervision of a parent or guardian. This is because no one knows everything! Reports on your personality and emotions can hugely benefit from adult opinion. And by the way, adults benefit from your opinion too! It’s the responsibility of parents or guardians to monitor their children’s use of our Sites.

Information you make public or give to others

  1. 20. If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user (such as a third party Author) whether via our Sites or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our Sites, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

How long we keep your personal information

  1. 21. We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the DB services, you can request that we erase your personal information and close your DB account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

  1. 22. We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

  2. 23. When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

How you can contact us

  1. 24. If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy champion in writing at Initial Business Centre, Wilson Business Park, Manchester M40 8WN, UK or admin@digitalbiz.ai

  2. 25. We’re really glad you made it to the end of the privacy policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!

If you’re a user or visitor in the European Economic Area these rights also apply to you:

  1. 26. For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.

How you can access your personal information

  1. 27. You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.

  2. 28. These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.

  3. 29. Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.

  4. 30. If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.

Both personal information and personal data have the same meaning in the context of this Privacy Policy.

DigitalBiz v3, effective date Jan 8 2024